Applicant Insight handles all aspects of Random Program Management pursuant to regulatory requirement or company policy.  Ai will also manage and maintain your census for those included in the random program, will conduct the random selection process and send notification for those randomly selected. 

Medical Review is a critical step in the drug testing process. The Medical Review Officer is a licensed physician, specializing in has several responsibilities in the testing process. The medical review process ensures that the test is legally defensible and that and individual is not legally taking prescription drugs.

 

The following are a list of responsibilities of the MRO.

 

1. Inspect drug testing document (Custody and Control Form) for completeness and accuracy. 2. Signature by MRO certifying that documents have been reviewed for completeness and accuracy. 3. is a licensed physician who reviews the chain of custody to ensure that all steps in the process were completed properly, contacts the donor of positive test results to ensure that the individual is not under the care of a physician and conducts an interview and finally, issues the final result.

Supervisor Training
A critical first step in combating drug and alcohol abuse in the workplace is to create clear policies.  Once the policies are created, it is imperative that supervisors and those responsible for enforcing the policy are adequately trained to recognize  the signs of drug and alcohol use. 

 

Employee Training
Providing education to your employees goes a long way to preventing drug abuse in the workplace. A substance abuse awareness program can help them understand the personal costs of drug abuse, as well as the cost to their own jobs.

 

Ai’s Employee Training is a web-based course, “Substance Abuse in the Workplace, An Employee’s Guide,” explains why and how substance abuse impacts the workplace.

 

There are 3 versions of these courses available.

• Federal Motor Carrier Safety Administration
• Federal Aviation Administration
• Drug-Free Workplace and Other Regulated Organizations

Applicant Insight works with the Medical Review Officer to communicate SAP (Substance Abuse Professionals) assigned Return to Duty programs. Applicant Insight is the liaison between our clients and the Medical Review Officer. Upon request we can assist in providing random testing dates as specified by the MRO and ensure that our clients stay up to date with any changes in employees return to duty programs and remain in compliance with SAP programs.

Applicant Insight provides a Substance Abuse Referral service in which we will assist in locating a SAP in your area. SAP Referral Services nationwide network is compiled of Substance Abuse Professional’s who have completed DOT required training and testing and who are experienced in working within the guidelines of the Department of Transportations Regulation 49 CFR Part 40. Supervisor and Employee

Provide Applicant Insight with your current locations and we will match each of them with the closest Patient Service Center able to collect the necessary sample.  Ai will continually monitor new locations and keep you abreast of the closest, most convenient locations.

Ai partners with several companies to provide Driver Qualification File Management (DQ).  We can serve all of your compliance needs for this requirement.

The majority of Ai’s drug testing clients are regulated und the Department of Transportation. Applicant Insight can provide expert management, support and compliance assistance for companies who must comply with these regulations.

TAfter Hours Emergency Services
(after 7pm EST)
Ai can manage emergency services 24 hours a day for all of your drug and alcohol testing needs. 

 

If your organization currently requires emergency after hour services, please contact 800-358-5383.  You will be connected to Ai’s MROs answering service.  They will quickly have a MRO representative contact the designee back and will coordinate the services that need to be performed. 

 

The MRO and Ai have strict procedures in place that allow for them to communicate all coordinated after hours services so that the following morning Ai resumes all follow up to ensure the results are reported out to our client in a timely manner..