Consumer Compliance Services

Applicant Insight can help you manage your background screening end-user to consumer compliance communications as mandated by the federal Fair Credit Reporting Act along with state and local laws and regulations.

Multiple federal, state, and local laws require the end-users of consumer reports to provide specific documents and information within a defined time frame directly to the consumer based on combinations of factors including, but not limited to, the consumer’s resident state, anticipated work state, your company location, or the specific jurisdictions you are searching.

This is all in addition to a core "Adverse Action" requirement found within the federal Fair Credit Report Act that requires certain consumer disclosures and notices be provided to individuals adversely affected by the content of a consumer report.

To help you ensure that consistent practices are being applied across all of your businesses for all candidates, Applicant Insight is fully capable of administering these consumer notifications with supporting documentation in accordance with your Company Policy and your permissible purpose for obtaining consumer reports under the Fair Credit Reporting Act.

In addition, as dictated by the Act, we conduct all re-investigation required in the case of an applicant dispute, all of which is managed and facilitated by our internal compliance department.

I-9 Compliance Services

The Immigration Reform and Control Act of 1986 (IRCA) legally mandates that U.S. employers verify the employment eligibility status of newly-hired employees.

IRCA made it unlawful for employers to knowingly hire or continue to employ unauthorized workers. In response to the law, the Immigration and Naturalization Service (INS), now an integrated component of the Department of Homeland Security (DHS), created Form I-9 and mandated its accurate and timely completion by all U.S. employers and their employees.

Ai's suite of I-9 compliance services, such as Electronic I-9 and E-Verify, can be engaged individually or together. The systems are integrated so that data entry can be minimized.

Employment Eligibility Verification

Many states currently mandate that employers verify an employee's work eligibility through the E-Verify System (formerly called the Basic Pilot). More and more states are adopting this requirement.

Information can be taken from the I-9 form and submitted directly to the Department of Homeland Security and Social Security Administration to verify eligibility to work in the United States. The result is instantaneous and provides:

  • The legal "right to work" status of newly hired employees and receive a confirmation number from the Department of Homeland Security.
  • Easy identification of current employees with mismatched Social Security number(s), through the SSA's Social Security Number Verification Service (SSNVS).
  • E-Verify system can be confusing, particularly in the case of Non-Confirmations. There are a complex set of steps that must be followed. Our system provides all notices in English and Spanish and sends email alerts to notify employers when they need to take action.
  • Provide a more stable workforce by reducing disruptive and costly turnover of legally unauthorized employees.
  • Ensures consistency in handling of employment eligibility that is trackable.
  • Demonstrate "Good Faith" compliance with the employment verification provisions of IRCA through participation in the government's Employment Verification Program.
  • Protect U.S. jobs for individuals who have a legal right to work in the United States.
  • Help reduce the country's spiraling identify theft crisis.

Electronic I-9 Compliance

Ai's suite of offerings for our Electronic I-9 systems look like the paper I-9 that all employees must complete at the commencement of their employment. An electronic process ensures that the I-9 is completed properly and consistently in the event of an audit, minimizes compliance concerns regarding storage of sensitive information, and has a built in notification system to alert employers if the eligibility status of their employees is going to change.

Features and Benefits:

  • I-9 Error Detection
    Electronic I-9 Form auto-error detection virtually eliminates processing errors and simplifies the document completion process, substantially decreasing human errors in completing I-9 Forms and/or E-Verify submissions.
  • Click-to-Sign Technology
    Electronically sign using E-Sign Act compliant click-to-sign solution.
  • Access Anytime, Anywhere
    Electronically store and retrieve active and inactive I-9 Forms, providing anytime, anywhere, secure, paperless access for updates, reverification, and governmental inspection as dictated by law.
  • Customizable Auto-Alerts
    Receive automated alerts 90, 60 and 30-days in advance of the expiration of employees' work authorization documents, enabling employees to apply for renewal of their work authorizations, greatly increasing the probability that they can legally continue to work without interruption.
  • Simplified Workflow Process
    Simplify and improve the efficiency of your Form I-9 employment verification process.
  • Thorough Verifications
    Provide Executive Management with the peace of mind that your employees' Social Security and Immigration documents are valid.
  • Audit Protection
    Cost-effectively reduce your exposure to government audits, financial penalties and negative publicity resulting from non-compliance.
  • Improved Document Accuracy
    Improve the accuracy of your payroll and tax reporting and virtually eliminate SSA inquiries concerning unmatched Social Security accounts.
  • Paperless System
    Create a paperless, electronic Form I-9 storage and retrieval system.

Our Services



Industry Specific Solutions



Frequently Asked Questions

Is a federal criminal search the same thing as a National Criminal Insight search?

No, federal criminal searches are searches of the U.S. Federal District Courts and are searched by jurisdiction. These searches provide results on suits filed by the federal government such as drug trafficking across state lines, gambling, kidnapping and bank robbery. Federal crimes are also categorized as misdemeanors or felonies.

Why does your report say that you provide criminal information for a minimum of seven years?

Applicant Insight reports criminal results for a minimum of seven years and will report more if readily available through the court index or repository. Applicant Insight will not report a charge over seven years if it is unable to determine the disposition of the case.

Do you provide nationwide searches?

Applicant Insight provides a National Criminal Insight Search. This searches a compilation of various databases such as county and state criminal databases, sex offender registries and more throughout the United States and is frequently referred to in the industry as a "national search". The clarification is that it does not search every county in every state. Rather, it casts a wide net and may very well pick up data in states that you might otherwise not run.

What is the difference between verifying credentials and verifying licenses?

Applicant Insight will verify credentials, including technical or other training courses, as well as professional licenses such as insurance broker licenses. These two types of searches are done through different agencies, and occasionally the results are not available to the public.

What are the extra fees that I have to pay?

The background screening industry incurs access fees for some of the searches performed. Examples of these are court fees, state driving record fees, automated verification fees, etc. Applicant Insight passes these fees directly to our clients as they occur. Applicant Insight has provided lists of known fees on this website.

What's the value of a county level criminal search when a statewide or National Criminal Insight search is available?

County searches provide a narrow scope of search whereas statewide and national searches cast wider nets. The negative aspects to statewide searches is that the county courts may not regularly report case data to the state repositories; some statewide searches have long turnaround times, require high state fees and/or specific releases; and not every state has a statewide repository available to the public. National searches again cast a wide net, but do not cover every county in every state. When thinking about your due diligence, it is generally thought to be better to perform county searches where the applicant has revealed living and developed from a social security trace and then supplemented by statewide and National Criminal Insight searches.

Why do some searches take longer than the average 1 - 3 business days turn around time?

There are extenuating circumstances that can delay results of searches. Typically, these are determined by court personnel or repository agencies. A researcher may be able to easily determine whether an applicant is clear in a court by checking a public access index, but have to submit the search to a court clerk for processing if there is a possible record. It is up to each court and its clerks to determine how quickly the results are returned. Applicant Insight compiles data of courts and jurisdictions where there are known turnaround delays and posts them to this site. Employers and educational institutions may also cause delays due to short staffing, poor record keeping, vacations, summer breaks, etc.

Will your background research provider check the AKA's and aliases of a prospect's name?

Our researchers will search every name submitted for each jurisdiction. Remember that researchers charge per name searches and so does Applicant Insight. It is fairly common to find records on an alternate name. One way you can limit your cost is to have the applicant identify during what years each name has been used. As an example, you would not run a woman's maiden name if she's been married for thirty years.

Does the company have an on-site compliance officer to help applicants and clients with reports and questions about legal issues?

Applicant Insight does not employ legal staff and therefore, does not give legal advice to our clients. We have designated Compliance staff on-site who are knowledgeable about the industry, our sources and can answer general questions as well as point clients in the right direction to obtain specific information. Similarly, our senior management team has been in the industry for many years and is always happy to help clients with industry questions as needed.

Can your company service organizations with multiple locations?

Applicant Insight services clients nationally and is able to tailor your program to fit your organization through security level access to ordering, review of results, billing, etc.

Would it be better for me to order basic employment verifications or supervisor verifications?

When deciding what type of employment verification best suits your needs, you should consider what you do with the results as well as how likely you are to get more than a standard answer after all. More and more companies will not allow their management or supervisors speak to outside employers for fear of litigation. Rather, those calls are referred to Human Resources who only reveals the time of service, title, and perhaps whether the person is eligible for rehire. Your success rate for the completion of employment verifications will improve greatly if you determine at the setup of your account that you wish only to have basic verifications performed because we can go directly to HR for the results without trying to catch a supervisor on an often busy floor to call us back. For more information regarding verifications of employment and education searches, please read our Verifications Best Practices brochure.

Do you perform audits on your internal processors?

Applicant Insight utilizes designated quality control personnel that review all results prior to releasing the report to our client. In addition, Applicant Insight utilizes our Compliance Department to perform monthly audits of our internal and external suppliers of information. Similarly, since all disputes come directly into our Compliance Department, any dispute yielding different information than originally provided results in thorough auditing.