Consumer Support Center

Applicant Insight takes a proactive role in assisting consumers who are affected by consumer reports (CR) and investigative consumer reports (ICR) provided on them by Ai. In addition, we provide the following links to credit bureaus, the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC) and other valuable resources as a courtesy to assist you in understanding your background check and the tools available to you as a consumer.

If you have any questions about your report or you consumer file, you can contact our office at (800) 771-7703 or email our Compliance Department at

Corporate Address
5652 Meadowlane Street
New Port Richey, FL

Toll-Free Phone
(800) 771-7703

Toll-Free Fax
(800) 890-6454

Compliance Department

Headquarters Hours of Operation
Monday through Friday,
8AM until 8PM EST

Consumer Disclosures



Consumer Support

Experian (Credit Bureau)

Equifax (Credit Bureau)

Trans Union (Credit Bureau)

Consumer Financial Protection Bureau (CFPB)

Federal Trade Commission (FTC)

Equal Employment Opportunity Commission (EEOC)

The Fair Credit Reporting Act (FCRA)

A Summary of Rights Under the Fair Credit Reporting Act

Notice to Users of Consumer Reports: Obligations of Users Under the FCRA

(no official FTC/CFPB link at the time of publication)

Notice to Furnishers of Information: Obligations of Furnishers Under the FCRA

40 Years of Experience with the FCRA: An FTC Staff Report with Summary of Interpretations

Background Checks: What Job Applicants and Employers Should Know (FTC/EEOC)

Background Checks: What Employers Need to Know (FTC/EEOC)

Pre-Employment Inquiries and Arrest & Conviction (EEOC)

EEOC Enforcement Guidance: Consideration of Arrest and Conviction Records in Employment Decisions

Experian Glossary of Credit Terms

Identity Theft – Federal Trade Commission

Privacy Rights Clearinghouse

Job Seeker Support

Employment Resources

New Start Job Seekers
Non-profit organization dedicated to helping economically disadvantaged and homeless individuals become self-sufficient through employment opportunities.

Below is a list of companies with employment & education programs dedicated to assisting individuals with prior criminal convictions:

Federal Employment Resources

  • Border Patrol Employment (Unofficial site) - employment information and links.
  • USAJOBS - U.S. Government's official site for jobs and employment information provided by the United States Office of Personnel Management.
  • - Career search site featuring government jobs and careers in the public sector.
  • All Federal Jobs - Offering a downloadable program with information on attaining federal government jobs.
  • American Carrier Services Inc. - Offers US Postal Service employment information and examination study guides for clerks, carriers, sorters, markup clerks, and mail handling positions that must take the Battery 470 or 460 Postal Exam.
  • Census Bureau Employment
  • FCC Jobs - List of Federal Communications Commission employment vacancy announcements.
  • Federal Jobs Digest - Employment and career job database.
  • Federal Jobs Net - Resources for government jobs and a federal employment career center.
  • Federal Jobs Zone - Offers information and resources for obtaining city, state, post office, and federal jobs.
  • - Custom searches by agency, occupation, or state.
  • FedQuest Resources - Provides resources for federal job hunters, including job search, articles, reference materials, software, and job application writing assistance.


Previous Offender Resources

    Non-profit organization dedicated to helping economically disadvantaged and homeless individuals become self-sufficient through employment opportunities.
Center for Employment Opportunities – New York
    Vision:  That anyone returning from prison who wants to work has the preparation and support needed in order to find a job and keep it.
    The driving force behind MDRC is a conviction that reliable evidence, well communicated, can make an important difference in social policy. We are passionate about learning and communicating what works – and what doesn’t work – in improving the economic and social well-being of low-income people."
Safer Foundation – Chicago
    The Safer Foundation helps formerly incarcerated individuals re-enter their communities. Safer has been working for more than 30 years to reduce recidivism by helping people with records obtain employment and social services.
Transitional Job Network
  • TJN is a coalition of Transitional Jobs (TJ) programs, policy organizations, and sponsoring organizations existing in over 30 states.
Life Track Resources
    Lifetrack Resources helps youth and adults overcome obstacles to successful employment, including people who are leaving welfare, immigrants and refugees, persons with disabilities, and ex-offenders.
Correction Service of Canada
    Today, more than ever, the safe transition and reintegration of offenders into the community requires not only preparing offenders for parole from the beginning of their sentences, but also creating partnerships within the community that will receive the offenders. It is this ultimate objective that CSC is pursuing, day after day, by building bridges with various groups in the community.
Companies with employment & education programs
dedicated to assisting individuals with prior criminal convictions:

Please note: Applicant Insight's website contains links to third party sites. These companies' website privacy policies may differ from Applicant Insight. Ai is not responsible for the privacy practices or content of these sites. Ai's privacy policy relates only to information found or collected on this website.

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